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It would be great if we could form a group and share more information especially users with multistore. We too have had the IP address problem when it can't find the company file and all the other problems you have noted. I just want to say to the other POS users I agree with you and intuit needs to find solutions to this problem. He has looked at the server log and it does not show any problems with POS. Our IT consultant cannot find any problems. I have also run the connectivity tool and no problems are found. Well the firewall is not the problem, it has been disabled. We have talked to the technical support people and they just blame it on the firewall. We then need to restart the server computer to get it to operate.

It says we can send an error message but it will not let us. For the past few weeks, when we login, it starts to load and then crashes.

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We also have 8 workstations running POS v19 which we had to upgrade and are running multistore. Just let me know and I'd be happy to assist. In case you have future questions about POS, check out this guide to learn more: QuickBooks Desktop Point of Sale User Guide.Īnything else you need help with can be answered here in the Community. Please click this link to reach out to our support: C ontact Point of Sale Support. They're equipped with tools to securely look into your account and check the main cause of this. If the issue persists, I suggest contacting our QuickBooks Point of Sale Support Team.

After the file is restored and you have verified it is the right set of data, verify you can close and reopen Point of Sale without errors, connect with other POS machines, and connect with QuickBooks Desktop (if applicable).

Open QuickBooks Point of Sale, create a new company file with the name you want to use.

Point of sale quickbooks tutorial how to#

This article will guide you on how to reinstall the program: Install QuickBooks Desktop Point of Sale.įinally, you restore your company file by following the steps below:

Select QBPOSDBSrvUser and select Delete the account.

In the User Account Control window, select Continue.

Select User Accounts and choose Manage another account.

Select Windows Start and select Control Panel.

C:\ProgramData\Intuit\QuickBooks Desktop Point of Sale 18.0.

C:\Program Files (x86)\Common Files\Intuit\Entitlement Client\v8.

C:\Program Files (x86)\Intuit\QuickBooks POS XX.

C:\Users\Public\Public Documents\Intuit\QuickBooks POS XX.

If you uninstalled from the server computer, copy the Point of Sale data folder and paste it to the Desktop. As a suggestion, add 'OLD' at the end of the folder name to prevent the software from recognizing the folder. Next is to rename all Point of Sale folders.

Follow the prompts to complete the process.

In the list of programs, select QuickBooks Desktop Point of Sale 18.0, then select Uninstall/Change.

Note: If the Control Panel is in Category View, select Uninstall a Program.

On your keyboard, press Windows + R to open the Run window.

Below are the instructions on how to do it: The first step is to uninstall QuickBooks Point of Sale.

The computers you will be working on are available to be restarted.

Have your License and Product Numbers are available.

Point of sale quickbooks tutorial download#

Have your QuickBooks Desktop Point of Sale download file or your installation CD.

Secure a backup copy of your data file.

Before doing so, please take note of the following things to consider:

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Issues running the software can be fixed by performing a clean install of your QuickBooks Point of Sale.